★★★★★ Rated Excellent on Trustpilot Free UK Delivery on Orders £35+ ★★★★★ Rated Excellent on Trustpilot Free Shipping on Orders Over £35

THE EQ K9 GUARANTEE

60 Days.
Complete Confidence.

Every EQ K9 supplement is backed by our 60-Day Money-Back Guarantee, giving you time to try it properly and confidently.

Make a claim

OUR PROMISE

Give it time. See how your dog gets on.

Use your EQ K9 supplement consistently and follow the serving instructions provided. If you’re not satisfied, submit your claim within 60 days of delivery.

01

Try it consistently

Use the supplement daily according to the serving instructions.

02

Give it a fair try

Every dog is different, so allow enough time to assess the product.

03

Submit your claim

Complete the form below within 60 days of receiving your order.

MAKE A CLAIM

We’ll keep it straightforward.

Complete the form with your order details and a brief explanation. Our team will review your claim and contact you using the email address provided.

We’ll only use these details to review and respond to your claim.

IMPORTANT INFORMATION

Guarantee terms

Claims must be submitted within 60 days of delivery. We may ask you to return the container and any remaining product. Refunds cover the product purchase price only. Original delivery and return postage costs are not refundable unless the product is faulty.

This guarantee is in addition to your statutory consumer rights and does not affect them.